Privacy Policy

Last Updated: 2026

At Shree Ram Plaza, accessible from www.shreeramplaza.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or use our services.

1. Information We Collect

When you use our website, we may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment and transaction details

• Account login information

• Order and purchase history

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

• Cookies and similar technologies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Process payments and refunds

• Create and manage your account

• Provide customer support

• Send order confirmations and delivery updates

• Communicate with you about our products and services

• Improve our website, products, and user experience

• Detect and prevent fraud, abuse, and unauthorized activities

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete debit card, credit card, or banking credentials on our servers.

Payment information is handled according to the security and privacy practices of the applicable payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Maintain your login session

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing or advertising where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties who help us operate our business, including:

• Payment processors

• Shipping and delivery partners

• Website hosting and technology providers

• Customer support providers

• Analytics and marketing service providers

• Government authorities or law enforcement when required by law

These parties may only use information as necessary to provide their services or comply with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Provide our services

• Complete transactions

• Maintain business and accounting records

• Resolve disputes

• Prevent fraud

• Comply with applicable legal obligations

When information is no longer required, we may securely delete or anonymize it.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing

• Request information about how your data is used

To exercise your rights, contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

11. Marketing Communications

If you choose to receive promotional communications from us, we may send you information about products, offers, discounts, or other updates.

You may unsubscribe from promotional emails or messages at any time by following the unsubscribe instructions or contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated Privacy Policy will be posted on this page with a revised “Last Updated” date.